Signature Pediatrician in Madison, WI
1-2 Day Access for Comprehensive Pediatric Care
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See your pediatrician in days, not months
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Same-day sick visits including telehealth
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Extended new patient visits (60+ minutes)
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Flexible scheduling with self-scheduling
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Transparent pricing; no insurance billing
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Now offering Complex Care Consultations without membership requirement
Membership Perks
For a flat monthly fee, members will have access to many included services including:
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Personalized Care for Infants, Children, and Teens, all provided by Dr. Susan and not a covering physician or provider
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All well child checks and pediatric checkups
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Sports physicals
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Sick visits
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Chronic condition management, including asthma, ADHD, anxiety, and depression
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Telehealth and secure portal messaging
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Improved access including after-hours calls and portal messaging
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Evening and weekend hours may be available
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Cost savings for many routine medical services, such as labs and medications
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And much more. Just ask!
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Enrollment fee of $75 per family. Monthly membership fee $150 per child for up to two children. For households with more than two children, the cost for the third and each additional child will be $25 per month.
Autism Evaluation
As a pediatric doctor, Dr. Susan has experience caring for children with autism for the past 20 years. In that time, she has encountered many frustrated parents who were unable to get a timely evaluation of their children for autism. Consequently, she obtained formal training to allow her to be able to perform the diagnostic evaluation in her own clinic. Parents concerned about their child can expect the following from an evaluation by Dr. Susan.
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Timely evaluation without waiting months to be seen
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Autism evaluation is performed using standardized testing methods including Autism Diagnostic Interview-Revised (ADI-R) and Autism Diagnostic Observation-2 (ADOS-2) in-person evaluation.
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Evaluation process may include 60-90+ minutes of telehealth evaluation to be followed by 60-90+ minute of in-person evaluation.
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Families will receive a report including management recommendations
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Cost of full evaluation including summary report is $1,200.
Breastfeeding & Lactation Consulting
Dr. Susan is a Certified Lactation Counselor, allowing her to provide specialized guidance for breastfeeding parents. She offers personalized support during an in‑office visit to address latch concerns, milk supply questions, pumping strategies, and feeding plans. After your appointment, you’ll receive one month of continued support through phone or secure messaging so you never feel alone in the process. Her goal is to help you feel confident, informed, and supported throughout your feeding journey.
4th Trimester Package
As a mother and newborn pediatrician, Dr. Susan understands how physically and emotionally taxing it can be to take your newborn to the doctor's office for well-baby checks so soon after childbirth. Therefore, Dr. Susan offers a 4th Trimester Package of newborn care in the comfort of your own home.* Services provided include:
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In-home well-baby checks until 3 months of age
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Newborn check-up within 1-3 days of hospital discharge
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One week
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One month
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Two months, including in-home vaccinations
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Guidance with breastfeeding and lactation
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Direct access to Dr. Susan, particularly useful for new parents, helps avoid new parents needing to rely on Dr. Google
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Telehealth, portal messaging, and phone calls to Dr. Susan allows you to avoid bringing your newborn to a clinic also managing patients during flu and cold seasons
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Price: $1,000
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After 3 months, the baby can enroll in Dr. Susan's standard monthly membership ($150/month)
* NOTE: Home visits only available within 20 minutes drive time from Evexeya Health's office. Further distances may be available at an additional fee. Contact Dr. Susan if interested.
Pediatric Complex Care Consultation
Dr. Susan Hetzel Frangiskakis, MD, FAAP, brings more than two decades of pediatric expertise shaped by deep clinical experience, academic leadership, and a rare specialization in evaluating complex, diagnostically challenging cases. Her background includes seven years as a member of the renowned Diagnostic Referral Group at the Children's Hospital of Pittsburgh, a role that placed her at the center of some of the region’s most intricate pediatric diagnostic dilemmas.
Her expertise as a second‑opinion specialist
Families facing uncertainty often seek Dr. Susan for her ability to synthesize complex histories, identify overlooked patterns, and guide next steps with clarity and compassion. Her second‑opinion work is grounded in:
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Extensive experience with medically complex children — including rare conditions, multisystem disease, and atypical presentations.
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A strong foundation in academic pediatrics, where she taught medical students and residents while practicing as a pediatric hospitalist.
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A diagnostic style shaped by high-volume referral work, requiring meticulous evaluation, interdisciplinary collaboration, and clear communication with families navigating uncertainty.
This experience continues to shape her practice today, where she offers thoughtful, thorough second opinions grounded in both clinical rigor and deep empathy.
A modern practice built around complex care
Now practicing in Madison, Wisconsin, Dr. Susan applies this background to a direct primary care model that allows for:
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Extended visits that support deep diagnostic exploration
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Rapid access for families seeking timely second opinions
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Continuity with a single physician, eliminating the fragmentation common in large systems
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Holistic evaluation that integrates medical, developmental, and behavioral insights
Her approach is especially valuable for families who have felt unheard, rushed, or lost in the traditional healthcare system.
Dr. Susan follows guidance from the American Academy of Pediatrics and follows the recommended immunization schedules. Click here to see the recommended the American Academy of Pediatrics vaccination schedules.
Dr. Susan
Dr. Susan Hetzel Frangiskakis, MD, FAAP, DABOM, CLC
Pediatrician and Obesity Medicine Specialist in Madison, WI
Dr. Susan has over twenty years of experience in caring for newborns, infants, children, and adolescents including those with complex medical conditions. She is also experienced with managing mental health issues, as well as behavioral and developmental challenges. She is board certified in both pediatrics and obesity medicine. Lastly, she has obtained special training in autism evaluation.
Dr. Susan strives to see patients within 1 week of a new appointment being made, often closer to 1-2 days after enrollment. Telehealth visits and secure messaging are available, including after-hours messaging.
Dr. Susan is a mother and pediatrician, so she very well understands the many frustrations of traditional pediatric care in large medical systems in terms of difficulty getting your child in to see their own pediatrician, often necessitating going to an unfamiliar provider and/or utilizing urgent care at an additional cost. Furthermore, you may have limited access to your pediatrician after-hours, often with questions addressed by a covering provider who is unfamiliar with your child, contributing to the impersonal nature of traditional pediatric practices. Dr. Susan has addressed these difficulties by maintaining a smaller patient panel, thereby allowing her to provide a more personalized care model where you can get ready access, particularly when your child is sick and without incurring additional sick visit costs. Dr. Susan values developing close, personal relationships with both the children and their families, thereby allowing her to provide the high-quality care the patient and their parents deserve.
My family had Dr. Susan for our Pediatrician and the care was unmatched. Not only was she knowledgeable, but she genuinely cared about our children. When our oldest was seriously ill, Dr. Susan made regular visits to the hospital and stepped in to advocate for our child. Without her, our oldest child would have continued to progress badly and suffer needlessly with other treatments. Even after we had to move away, she remained caring and asked about our children. We are eternally grateful for her care and would recommend Dr. Susan for any family seeking a Pediatrician for their family!